Shipping
Rogan's Shoes has the right to refuse any order placed on this website. Rogan's Shoes will not ship merchandise to other Retailer's, Outlet stores or any business that ships internationally.
Free Shipping*
*Free Shipping is available on all shoes and merchandise shipped to the 48 continental United States located south of the Canadian border and the District of Columbia. Free shipping is not available for orders shipped to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and Canada. All of our merchandise ships from one of our thirty two retail store locations.
For shipping to Alaska, Hawaii, Puerto Rico, Guam and U.S. Virgin Islands, there will be a shipping charge of $12.00 per item charge.
Canada orders - There will be a shipping charge of $20.00 per item charge and these items will be shipped out through the US Post Office. The following brands are not allowed to be shipped to Canada: Under Armour, Minnetonka, UGG's, FitFlop, Mizuno, Reef and Keen.
We are sorry, but we do not ship other than to the 50 United States, District of Columbia, Puerto Rico, Guam, U.S. Virgin Islands and Canada.
Methods of Shipping:
- *Free Shipping via UPS Ground - Orders will usually be delivered within 3-7 business days after shipping. There is no weekend delivery with this option.
- *Free Shipping via US Postal Service - This method of shipping will be used for PO Boxes, APO/FPO shipments, Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and some other orders. Orders will be shipped via priority mail.
- US Postal Service Priority Shipping - Is available for shipping within the 48 continental United States located south of the Canadian border, plus the District of Columbia. You will be charged an additional amount for this service during the checkout process. Normal shipping time for this option is between 2 to 5 business days. This shipping method is NOT AVAILABLE for any direct orders from manufacturers, any orders to military addresses, or any location outside the 48 continental United States located south of the Canadian border and the District of Columbia.
- UPS Next Day Delivery - Orders must be received by 2:00 pm Central Standard Time. This option is available for shipping within the 48 continental United States located south of the Canadian border, plus the District of Columbia. You will be charged for shipping if this option is chosen during the checkout process. This shipping method is NOT AVAILABLE for any direct orders from manufacturers, any orders sent to military addresses, or any location outside the 48 continental United States located south of the Canadian border and the District of Columbia.
- UPS - 2nd DayAir - Orders must be received by 2:00 pm Central Standard Time. This option is available for shipping within the 48 continental United States located south of the Canadian border and the District of Columbia. You will be charged for shipping if this option is chosen during the checkout process. Shipments using this method usually arrive the second business day after shipping. This shipping method is NOT AVAILABLE for any direct orders from manufacturers, any orders sent to military addresses, or any location outside the 48 continental United States located south of the Canadian border and the District of Columbia.
Estimated shipping times do not include a processing time of 1-2 business days after your order is received by us. The processing time may be longer if the shoes or merchandise you ordered were not in stock when we received your order. Most orders usually leave our warehouse within 24 hours after processing. Rogan's Shoes does not guarantee how long it will take for you to receive any shipment. We cannot control the shipping speed of the U.S. Postal Service, Military Postal Service or United Parcel Service. The time it will take to receive a shipment to an APO/FPO military address varies greatly and is especially difficult to predict.
Estimated UPS Ground Ship Times
You will be sent an email stating when and how your shoes will be sent out shortly after your order is placed.
If you have any questions please feel free to email us at online@rogansshoes.com.
Contact Customer Service
If you have a customer service issue that requires immediate attention, call us toll free at 1-800-976-4267, you can also check out our FAQ's for further assistance.